Recent Posts

Business Continuity Through the 1-4-8 Program

3/16/2018 (Permalink)

Commercial Business Continuity Through the 1-4-8 Program Commercial Buildings require immediate response to prevent further damages.

It is a business owner’s worst nightmare to get a call saying that their business has an emergency. Owners in these situations are fearing the worst: having to decide how much this will impact their earnings and what the best possible solution is for their company and the employees. When we get calls from owners like this, it becomes our goal to get your business back up and running in the most timely and efficient manner possible.

Our 1-4-8 Program is a key factor in maintaining business continuity:

If you call during regular business hours, you will receive an immediate response

If you call after hours, our 1-4-8 protocol works as follows:

  • Within 1 hour: Within an hour, you will have been contacted by a SERVPRO staff member, gathering information and details to start the project.
  • Within 4 hours: A crew will arrive at your home to start Emergency Services.  
  • Within 8 hours: We will contact and update your insurance company to give an initial update and progress of your job.

In the event of an emergency, call your local SERVPRO experts at 586-296-3331.

Potential Consequences of Fire and Smoke Damage

3/9/2018 (Permalink)

Fire Damage Potential Consequences of Fire and Smoke Damage Structural Damage like this can cause further damage.

Fire and Smoke Damage can be easily be detected, sometimes before you enter a room. The average person can detect a lot of damage and may think to automatically spring into action and start cleaning, but that is the worst idea. There are some damages that we look for when we enter a home affected by a fire for the first time.

One possible damaged area could be in the structure of the home. The home could look as if it is stable after a fire, but it is something to seriously consider checking because the structural integrity of your home could be weaker than you think. The damage may affect the stability of the framing and having a professional carefully examine and check on the structure can save you thousands of dollars down the road.

Depending on the age and the type of tiles used in your home, you could also have broken asbestos tiles that could cause issues in your home. These tiles if broken can respiratory and lung issues if you inhale the particles that are airborne. The tiles if not disturbed are fine on their own but damaged asbestos tiles requires professional assistance and trained remediators to remove the asbestos safely and properly.

If your home has been impacted by fire damage and you need a team of professionals to do the job properly and safely, call your local SERVPRO experts at (586) 296-3331.

Things to Remember to Do Before Winter Storms

2/28/2018 (Permalink)

Storm Damage Things to Remember to Do Before Winter Storms Foundational issues can lead to damage inside your home.

Winter storms tend to go hand in hand with events like pipe bursts, foundational issues as well as water damage. Here are some things to remember before the freezing weather, snow, and ice hit your home or business.

  • Disconnect and drain garden hoses.
  • Cover outside faucets with insulating foam covers.
  • Close or cover vents on the exterior areas of the building.
  • Insulate exposed pipes under house with foam.
  • Don’t forget to check on pipes to your washing machine in the laundry room
  • Locate water main cut-off valve, and have a cut-off key handy.
  • Keep the faucet open when thawing frozen pipes to allow water to begin flowing through it.
  • Have your furnace inspected before the storm. Check for a clean air filter, and check the thermostat to see if it’s working properly.
  • Caulk cracks or holes on the building exterior.
  • Replace all weather strippings that are damaged or ripped around windows and doors.
  • Clean gutters to prevent ice formation.
  • Inspect your roof for damage, once the weather has cleared.

If your home or business is impacted by storm activity and you are forced to file a claim, ask for your local SERVPRO experts and give us a call at (586) 296-3331

Mold and Crawlspaces

2/20/2018 (Permalink)

Mold Remediation Mold and Crawlspaces Crawlspaces with long term mold issues can look like this.

Crawlspace mold can be a real problem in a home or building. They often require a lot of time and energy to remediate properly. As a result, these crawlspace projects require special tools and the labor time accumulated can quickly bring up the cost of a project. In order to prevent mold growth in those areas it is important to know that there are ways to prevent growth in those areas of your home.

One such method to consider is to check and make sure that proper ventilation is in the crawlspace. This would prevent mold from developing and can help your home to remain structurally sound and safe. Another area of concern to check on is the foundation walls. If those walls are cracked in any way, water can slip through and accumulate in those areas. Without a proper seal, pockets develop that water can squeeze into and dark, damp conditions often spark accelerated mold growth. If you fear your home or business has an issue and mold has resulted, call your local SERVPRO of Fraser experts at (586) 296-3331.

Water Heaters: An Unlikely Source of a Leak

1/29/2018 (Permalink)

Water Damage Water Heaters: An Unlikely Source of a Leak Water Heater Leaks are typically clean water, but it can cause a major headache.

Water Heater leaks can and will occur at any point in time. They can linger on for days or weeks in an area you don’t normally walk through in your home. The cold-weather months are well known to be a busy season for water heater leaks. Making sure you monitor your water heater is very important during the winter months. The two most common reasons for water heater leaks are that:

  • Cold temperatures cause the metal parts of your water heater to expand, thus causing leaks to form.
  • Older water heaters metal become less durable and cause expansion. This can be even more severe if the water heater is located in a non-heated part of your home.

In staying warm these winter months it is critical to monitor your water heater and make sure that you are regularly inspecting and keeping notes on abnormalities with the water color and temperature in your home. By being proactive you will save your home from having potential leaks that could turn into standing water or in the worst case scenario, mold. If you suspect your home is impacted by a water heater leak, call your local SERVPRO experts at (586) 296-3331 or email us at

Ice Dams and their Impact

1/17/2018 (Permalink)

Storm Damage Ice Dams and their Impact This is a common sight of an ice dam.

Ice dams can be very destructive. They cause stoppages as well as blockages that eventually cause pipes to burst. The ice dams can expand and their removal can be quite tough. Professional services may be required if the ice dam consumes most of a gutter or a pipe. If that is the case, then the removal of the ice dam requires a low-pressure washer and steamer that works to melt the ice out of the gutter. If this is not taken care of, the water can force itself underneath the shingles and potentially penetrate the interior elements of your home.  The winter storms combined with frigid temperatures results in a lot of pipes that burst as well, so preventing those pipes from bursting should be of the utmost importance. In the event of an emergency with ice, water or mold, please call SERVPRO of Fraser at (586) 296-3331.

How to Use a Fire Extinguisher

1/4/2018 (Permalink)

Fire Damage How to Use a Fire Extinguisher Having a fire extinguisher in an accessible place can prevent you from experiencing harmful consequences from a fire.

Depending on what you read or hear about, anywhere from 50-75% of American homes have fire extinguishers inside their home. But do you know how to use one? This blog is intended to show you how to properly use a fire extinguisher in the event of an emergency.

A common technique used is the P.A.S.S. technique. P.A.S.S. stands for Pull, Aim, Squeeze, and Sweep. The first step in using a fire extinguisher is to pull the pin located on the top of the fire extinguisher. Usually this pin will break the seal on the fire extinguisher and starts the process. Next would be to aim the hose near the base of the fire. It is best to aim low and stop the fire near where it originally started. After that, you are ready to squeeze the handle and release the agents inside the extinguisher. Finally, when squeezing the fire extinguisher, make sure to make a sweeping motion with your arms until the fire has no base to it. Depending on the scope of the fire, it is best to sweep across the entire perimeter of the fire to prevent further spreading.

In the event of a fire, it is important to not only know how to use the fire extinguisher, but is important to have it easily accessable from anywhere in the house. Where you store the extinguisher is vital to preventing further damage to your home and to yourself. Thanks for reading this blog and in the event of fire damage, call your local experts at SERVPRO of Fraser for the smoke and soot cleanup. Our phone number is (586) 296-3331.

Mold vs. Mildew

1/2/2018 (Permalink)

Mold Remediation Mold vs. Mildew Mildew looks like dust or dirt as opposed to a growth like mold.

Mold and mildew are often thrown together in the same classifications when talking about home issues. The problem is that they do not necessarily go hand in hand with each other. When talking about mold and mildew, it is important to consider the area of impact. Mildew is typically a gray-white and at its worst can turn brown. With Mildew, it only impacts the surface level of a material. If the substance that collects looks to be more of a powder, then it is more than likely just mildew and removing mildew can be done with cleaning products and or vinegar.

Mold has a much greater impact on its material in that it cannot be removed by just wiping down a certain area. The mold spores can attach and form on a myriad of porous surfaces. This means that professional services are often required and the proper remediation techniques to remove mold in a healthy and safe matter. Proper ventilation and containment is essential towards removing the mold in a safe way that returns your home or business into its prior condition. If you suspect that your home has a potential mold situation, please call your local mold experts from SERVPRO of Fraser at (586) 296-3331 or email us at

How We Can Help ANY Commercial Property

12/27/2017 (Permalink)

Commercial How We Can Help ANY Commercial Property SERVPRO can service you in a multitude of ways.

A lot of people know about our fire and water services, but SERVPRO can service you in more ways than just an emergency. Our crew is also certified in various types of commercial cleaning as well as restoration. Our franchise is trained in various types of odor removal and cleaning, like biohazard removal, vandalism events as well as your general white glove tests. Whether a property management company needs a cleaning before their grand opening or hospital has spilled some dangerous biohazards, we aim to make sure that your commercial facility operates with excellent health and safety along with minimal interruption. This is why we operate 24/7 and preach our 1-4-8 program to allow you to feel safe in using our team to service your property. Our franchise focuses our efforts to make sure that we can be a reliable resource for any and all emergencies in your facility. In the event of an emergency please call SERVPRO of Fraser at (586) 296-3331.

Tips for Property Owners/Managers with Clean Water Situations

12/11/2017 (Permalink)

Water Damage Tips for Property Owners/Managers with Clean Water Situations Commercial buildings are susceptible to water damage, just like any home or small building.

Property Owners and Managers should be aware of what to do in an emergency situation with their property. Here are three tips that would help streamline the water damage response and provide fast action for cleanup.

  • Shutoff the water source immediately upon discovery. This helps to minimize the impact the clean water has on the structure itself. It also will cut down the costs for repair.
  • Place Aluminum foil or wood blocks under furniture legs. This prevents splitting of the wood or weakening of materials that are in the furniture.
  • Do not use a regular vacuum for the cleanup. The vacuum can experience a myriad of issues and it is important for it to be picked up with the proper equipment and dried with the appropriate protocols and standards.

If you are a property owner or manager and need a crew to call on in the event of a fire or water damaged commercial building, call SERVPRO of Fraser at (586) 296-3331.