Recent Commercial Posts

Importance of Disaster Recovery Planning

9/1/2019 (Permalink)

SERVPRO has Emergency Ready Plans for your business or organization. Having a business continuity plan or an emergency plan is essential.

Even in a place like Michigan, we can experience moments of extreme weather, usually in the form of heavy ice and snowfall. 

One thing that every organization and business should consider in their business is the importance of having proper workplace procedures in the event of major weather that impacts the workplace. 

One such step to have in place would be to have some employees trained in where the important outlets and structures of the building are located. In the event of an emergency, most problems occur when no one has knowledge of the surrounding areas of the building. A group of employees should be aware of where the proper areas to evacuate and or learning how to turn off the water shutoffs. 

If your local organization or business is in need of a prepared emergency plan, we offer FREE Emergency Ready Plans for your business that will help to establish that footprint for your organization.

Why You Should Watch for Mold in Your Facility or Building

6/15/2019 (Permalink)

Better to be safe than sorry about your mold problem!

For many of the buildings near our Fraser office, it is essential that the building remain cleanliness and a clean environment. This is often because of health standards, industry standards or various other outside bodies that control and regulate that these buildings maintain a certain level of cleanliness.

Therefore when you find mold in your building, it is best to have the mold immediately taken care of. Mold spores are not something that should be left over time. Mold growth can happen quickly and without warning, so it is best to have the mold remediated upon discovery. 

Mold and bleach, contrary to popular belief, is not an effective combination. If you suspect that mold is in your facility, have it assessed by a mold remediation professional, like SERVPRO of Fraser. Call in an team of professionals to ensure that the mold you see will not grow into mold that causes further problems for your building or your health.

How We Can Improve Fraser's Commercial Properties

6/9/2019 (Permalink)

SERVPRO of Fraser works to make your commercial property show its best attributes.

Our goal at SERVPRO of Fraser is to make sure that the homes and buildings that we work on are left better than before we entered. It does not matter whether it requires a little extra time and effort, the important goal is to make sure that we can clean and remediate damage from your building in a very efficient and professional manner.

We can improve a commercial building in many ways. One of those ways, is by mapping out a game plan that seeks to clean your building with the safest and most natural cleaning solutions that aim to maintain the quality of the items we can. SERVPRO makes sure that their franchises have access to the appropriate chemicals needed to clean any surface, furniture piece or wall within your building. We often rely on that expertise to make sure that we provide premium service for our clients.

Another way we can improve your commercial property is by providing maximum flexibility with our commercial property owner and managers. We can work around the schedules of our vendors to provide the best timing for their needs and wants. We do this to ensure that we maintain strong alliances that help to improve their communities and in turn create more opportunity for our franchise to clean sister properties.

An Emergency Ready Profile is Just The Start

4/14/2019 (Permalink)

Call us to prepare yourself for emergencies and make sure that your facility is ready.

An Emergency Ready Profile is a massive tool for you as a property owner, property manager or as a facilities director. It may seem like a complete guide, but it is only the first step in making sure that your commercial building and its employees can adapt in an emergency situation. 

The Emergency Ready Profile is a no cost assessment of your facility that will detail important areas of your building, like key exits, where shutoffs are located and a plan of action for when a disaster occurs, complete with a chain of contacts that you would like to call in an emergency situation.

The Emergency Ready Profile is also encouraged to be reviewed every year with important staff members and training should supplement what is included in the emergency procedures for your facility. If you would like to have an ERP performed on your business, call your local SERVPRO experts at (586) 296-3331. 

How We Restore Your Commercial Property in Multiple Ways

3/15/2019 (Permalink)

This is a photo of the document drying chamber that is used at our SERVPRO corporate office.

Many SERVPRO franchises have commercial properties that they service over the year and outside of your general carpet cleaning or a general cleaning, it is usually in an emergency situation. The cleanup is performed, the job is completed but what's next to prevent a situation like this from happening.

One of the ways we help to restore your property is that we create an emergency response plan to show you where your water shutoffs are, locations of your important areas for your buildings as well as tag off with labeled directions of various areas. 

Another way we can help to restore your property is by recovering important documentation from a flood or a fire. We can send your documentation over to our SERVPRO corporate office and have the documents sterlized, digitized, or even freeze dried in the event of a flood. Important documents need to be carefully handled and the restoration process is taken very seriously and with a high degree of care.

In the event of a commercial disaster to any property in our service areas, please call us to ensure that you get a professional and immediate response for your company. 

Commercial Facilities that SERVPRO of Fraser Can Service

12/22/2018 (Permalink)

We can clean any situation anywhere.

SERVPRO of Fraser has serviced many different homes and facilities this year. We have done cleaning, flood cleanup and fire damage restoration for everything from Senior Living Facilities, to Campgrounds and everything else in between. 

Some examples of different structures and buildings we can clean and perform emergency cleaning procedures include:

  • Healthcare Facilities (Hospitals, Urgent Cares, Doctor Offices, Dental Offices, etc.)
  • Retail Centers and Strip Malls
  • Restaurants and Banquet Halls
  • Schools 
  • Hospitality Facilities (Hotels, Motels, Airbnbs)

Any facility that has a roof and structure we can clean and we aim to be the best restoration experience you will have in the Macomb County and Metro Detroit area. We work hard, so that you don't have to. 

If you find that you experience a flood, fire and or bio-hazard situation, call SERVPRO of Fraser at (586) 296-3331 and we will aim to make the situation within your home or business look "Like it never even happened." 

Do Your Employees Know Your Emergency Readiness Plan?

9/3/2018 (Permalink)

These plans can help save your business and protect your most important interests.

Employees are the backbone of every organization and they serve to keep the business afloat. Often, the managers of the organization are the only people privy to the inner workings of the organization and are depended upon to know the safety protocols in the event of an emergency.

With the SERVPRO Emergency Ready Program, or ERP, your organization can make sure that each and every employee knows of where the shutoffs are to prevent further water damage, where the fire exits are located as well as the areas to find where to shut off the electrical, internet as well as where your HVAC units are.

This service is completely free to any organization and it is something that we provide to businesses as a value-add to the organization. It is very important for every organization to be able to know what to do in an emergency. If your organization is in need of a plan to be created, we here at SERVPRO of Fraser would love to help.

Air Quality in Your Business

6/20/2018 (Permalink)

Having proper safety equipment is essential to remove toxins safely.

Checking for air quality is an essential part of the cleanup after a fire or a flood. Fires and floodwater can release harmful toxins into your business that would need to be removed in the event of a fire or flood. This would preferably be done as the cleanup is being performed. The floodwater that comes into your business can pick up many harmful toxins and substances from the outside environment. These toxins can often cause adverse health effects and our staff has to have proper protective equipment in order to remove those toxins from your business. By removing the materials affected, you are preventing the further spread of those toxins from entering your business and improving the air quality in the building. This ensures that the building is safe to be used again and there would be no worries of the safety of your building. If your business or property has experienced a flood or fire, please call the professionals from SERVPRO of Fraser at (586) 296-3331.

Hidden Mold

6/7/2018 (Permalink)

Mold like this can spread very quickly and cause major havoc on your home.

Over time, commercial buildings that are not maintained can cause a property owner a lot of issues. If a roof is old and breaking down, you could have water leaks from the roof that would normally go unnoticed and could cause significant mold growth if unchecked.

As a property owner or property maintenance technician, it is vitally important to make sure that no leaks go undetected and that all cracks are sealed to prevent potential issues from developing after a rain storm or flooding. Mold can grow as soon as 48-72 hours after the event has occurred. In the event that your commercial building experiences a leak through foundation cracks, holes in the exterior or within the walls of your building, call your local SERVPRO experts at (586) 296-3331. We are 24 hours a day and our IICRC-certified staff can handle any emergency water situation that you can imagine

In Need of Spring Cleaning?

4/18/2018 (Permalink)

A deep clean can save yourself a lot of hassle.

It’s that time of year again. Spring Cleaning is upon us and our crew here at SERVPRO of Fraser would love to help!

Our services include commercial carpet cleaning, cleaning of ceilings, walls and floors, as well as drapes, upholstery and blinds. Having your business cleaned by a professional crew can add a better presentation overall to the business. It also helps to create a favorable impression on your customers. This is especially important for restaurants, realtors, as well as corporate offices. Any business can benefit from a good deep clean. We pride ourselves on honesty, trust and integrity and it shows through the work that we do.

If your commercial business or building needs some tender love and care or is in need of some cleaning, please call your Fraser SERVPRO experts at (586) 296-3331. We will make the dust and grime look “Like it never even happened.”

Business Continuity Through the 1-4-8 Program

3/16/2018 (Permalink)

Commercial Buildings require immediate response to prevent further damages.

It is a business owner’s worst nightmare to get a call saying that their business has an emergency. Owners in these situations are fearing the worst: having to decide how much this will impact their earnings and what the best possible solution is for their company and the employees. When we get calls from owners like this, it becomes our goal to get your business back up and running in the most timely and efficient manner possible.

Our 1-4-8 Program is a key factor in maintaining business continuity:

If you call during regular business hours, you will receive an immediate response

If you call after hours, our 1-4-8 protocol works as follows:

  • Within 1 hour: Within an hour, you will have been contacted by a SERVPRO staff member, gathering information and details to start the project.
  • Within 4 hours: A crew will arrive at your home to start Emergency Services.  
  • Within 8 hours: We will contact and update your insurance company to give an initial update and progress of your job.

In the event of an emergency, call your local SERVPRO experts at 586-296-3331.

How We Can Help ANY Commercial Property

12/27/2017 (Permalink)

SERVPRO can service you in a multitude of ways.

A lot of people know about our fire and water services, but SERVPRO can service you in more ways than just an emergency. Our crew is also certified in various types of commercial cleaning as well as restoration. Our franchise is trained in various types of odor removal and cleaning, like biohazard removal, vandalism events as well as your general white glove tests. Whether a property management company needs a cleaning before their grand opening or hospital has spilled some dangerous biohazards, we aim to make sure that your commercial facility operates with excellent health and safety along with minimal interruption. This is why we operate 24/7 and preach our 1-4-8 program to allow you to feel safe in using our team to service your property. Our franchise focuses our efforts to make sure that we can be a reliable resource for any and all emergencies in your facility. In the event of an emergency please call SERVPRO of Fraser at (586) 296-3331.

The Importance of Emergency Drills for Workplace Safety

9/5/2017 (Permalink)

SERVPRO of Fraser is here to help with our ERP!

Businesses are severely in danger when an emergency situation occurs. The goal of all businesses is to keep business continuity at a premium and making sure that your business does not suffer in an emergency situation. Here are a few characteristics to consider regarding workplace drills. 

1. Know your emergency contacts!

It is amazing how often business owners are not aware of what to do in the event of an emergency. A way to test yourself is to work out a scenario during an emergency preparedness drill. If you find that you do not have a plan of action established, then it means that you must prepare an emergency preparedness plan, which SERVPRO can prepare for FREE with our ERP.

2. Place importance on the process.

Having drills once a year in your workplace can help to establish what to do in times of crisis. It is always unexpected when a crisis scenario occurs, so it is important to know what steps are to be taken in an emergency situation.

3. Be observant.

It is vital for all employees to know exactly what to do in the event of an emergency. This should be covered in all employee onboarding or in new employee orientations when you are first hired in at a workplace. By establishing a safe workplace culture and being aware of where to be will help you to become a smarter and safer employee for your business.

Big-Time Cleaning for Senior Center in Troy

6/26/2017 (Permalink)

How the room looked after we cleaned it.

SERVPRO franchises may often have work on holiday weekends, and this Memorial Day weekend was no exception. Our franchise was working around the clock on that Memorial Day weekend when we were cleaning a brand-new senior living facility slated for its grand opening on the Tuesday after Memorial Day. Our crew worked tirelessly to ensure that the building could stand up to the standards that were placed on us by our customer. On a larger commercial building, our franchise makes sure that we are constantly aware of the task at hand and working towards being as efficient and timely as we can to ensure that we can cover the deadlines with the utmost quality and professionalism. SERVPRO of Fraser can work 24/7 and would love to perform larger commercial cleanings for our Fraser area businesses. If you are interested in our cleaning services, call us at 586-296-3331.

Disaster Recovery Team Capabilities

6/12/2017 (Permalink)

SERVPRO's Disaster Recovery Team in action.

In the event of a major disaster or weather event, SERVPRO has a Commercial Large Loss Division that can handle the most severe of weather conditions. The SERVPRO System has a network of strategically positioned storm teams on standby should a disaster strike near you. Available 24 hours a day and 365 days a year, SERVPRO Franchise Professionals are prepared for the unpredictable. They have handled a myriad of disasters such as Hurricane Ike, Sandy and Katrina, as well as weather events like a Polar Vortex. The Large Loss team prides itself on providing the best service possible and making sure that they can restore the pre-disaster state of the area and cut the costs down by restoring instead of replacing. If you are pressed in an emergency situation and you’re in need of assistance during a major fire, water or mold event, please call your local SERVPRO Franchise at 1-800-SERVPRO. 

Our Very Own Drain Backup: How We Dealt With Our Drain Backup

4/25/2017 (Permalink)

The before picture of our backup.

Incidents and accidents within your business can happen at any time. Even SERVPRO of Fraser isn’t immune to a drain backup. Early in the month, we experienced our very own drain backup. The source was from another tenant whose pipes had burst and the resulting damage came into our business. Thankfully, we had a trained staff on hand when the incident occurred, but it made us realize that we should always be prepared for incidents that occur outside our four walls, and not just inside them. So, for our local businesses in Fraser, please be aware that it is important for us to consider where disasters can occur and prepare accordingly. If you lack an emergency preparedness plan for your business, please call your local Fraser experts to schedule a free ERP at 586-296-3331 or email us at for more information for scheduling an ERP.

Plan Ahead: 3 Steps to Help Your Business from Emergencies

3/28/2017 (Permalink)

Our facility even has emergency situations that occur!

As many as 50% of businesses close down after a major disaster. Living in Michigan, we experience a bevy of different weather conditions that cause our infrastructure and business to weaken. This can be prepared for by simply having a plan in place that can prevent such a disaster from happening. Here are 3 Steps to help prevent your business from being completely devastated by disaster.

Step 1: Create an Emergency Preparedness Plan

It is important for your business to be prepared in case of emergency. SERVPRO has an ERP of their own for businesses called the Emergency Ready Profile. The Emergency Ready Profile is free to have performed and the development of the plan takes only an hour or two of your time. This plan will allow for us to easily locate said emergency shutoffs as well as create a plan of attack to return your business back to its former standing.

Step 2: Make Sure Valuable Information is Safe.

Businesses should have their information saved in multiple places in preparing for an emergency. Losing the structure of the business is very catastrophic and losing your valuable internal data would be an equal blow.

Step 3. Have a Safe Place

Most disasters happen when you least expect them too, which makes it important to know where you plan to meet at in case of disaster. Business is always out there, and it would be a shame to lose out on that business due to a lack of a safe venue for conducting business.

If your business is in need of an emergency preparedness plan, please consult your local Fraser experts of SERVPRO of Fraser at (586) 296-3331.

What to do Until Help Arrives in a Water Loss

1/6/2017 (Permalink)

In this photo, a local office in Clinton Township had their hot water tank leak affecting multiple offices in their building.

Unfortunately, water damage events are never scheduled.  They typically occur at the most inconvenient time.  A water incident can threaten the safety and welfare of your employees and customers, as well as sales and revenues.

Because it is your business, quick response is critical in avoiding business interruptions, revenue loss, costly repairs and undo stress.

Ultimately, you want to get back to normal business functions quickly with little or no interruption.

SERVPRO of Fraser is here to help.  Give us a call at 586-296-3331.  We are available 24/7.

Here are some water damage tips you can use to limit further damage until the SERVPRO of Fraser crew arrives:

  • Call your insurance company
  • Call SERVPRO of Fraser 586-296-3331
  • Follow these do's and donts' to reduce damage and increase the chanced of a successful restoration.


  • Stop the source of the water.
  • Remove as much excess water as possible by mopping or blotting.  Do NOT attempt to vaccum up water with standard vacuum equipment.
  • Wipe excess water from wood furnishings after removing any contents lying on the surface.
  • Remove and prop wet upholstery and pillow cushions for even drying.
  •  Clearly designate wet areas with floor signs and safety tape.
  • Pad or block wood furniture to prevent permanent staining of carpet.
  • Carefully removed colored items affected areas, especially those in contact with carpet and upholstery.
  • Turn off circuit breakers for wet areas of the building when access to the power distribution panel is safe from electrical shock.
  • Do not turn on ceiling fans or light fixtures if ceiling is wet.  Avoid standing beneath sagging ceilings.
  • Do not attempt to use electrical devices exposed to moisture or use unexposed electrical devices while standing on wet floors - especially wet concrete.

Do You Have A Emergency Ready Profile?

12/21/2016 (Permalink)

We make sure to check for shutoffs within your business to prepare you for any sort of emergency.

Does your business have an Emergency Ready Profile? SERVPRO of Fraser can provide you with an Emergency Ready Profile (ERP) at no charge. We will take pictures and gather important information for your business and then compile it into a folder for you. We will provide you with as many copies as you need. This is a wonderful tool to have so that everyone in the office or company will know where the shutoffs are in case of an emergency.  Plus, they will know who to contact which will help speed up the process of repairs.  Many insurance companies also provide a discount to your business if you have an emergency profile in place. As many as 50% of businesses close down following a disaster, and those that did survive through a disaster had an emergency preparedness plan in place. If you are interested in learning more, please contact us at 586-296-3331 or

With the Winter Storm Season Coming, SERVPRO of Fraser will help!

11/28/2016 (Permalink)

This shows heavy snowfall last winter. This snow can seep into your facility.

SERVPRO of Fraser is aware that the Winter Storm season is just around the corner and we want to help. Our storm response team has the capability to save and restore your facility for operation when disaster strikes. SERVPRO of Fraser prides itself on our 1-4-8 Service Response Program.

-Within one hour, SERVPRO responds to any first notice of loss and contacts you to arrange for service.

-Within four hours of loss notification, a SERVPRO Professional will be on-site to start mitigation services.

-Within eight business hours of on-site arrival, we will contact the appropriate authorities involved.

SERVPRO wants your commercial facility to operate as smoothly and efficiently as possible after disaster. Our preference is to provide our commercial customers with the utmost service and with professional quality. Ensuring the unique interests of our customers is our main concern. Our goal is to make your facility look like our slogan, “Like it Never Even Happened.”

Fire Damage in Your Business

6/27/2016 (Permalink)

Crew member in his personal protection suit getting ready to clean the hallway after a fire.

Timely response and rapid mitigation will help alleviate your stress level and minimize the damage to your business property, equipment and shorten the closure of your business.

If a fire occurs at your business, be sure to contact SERVPRO of Fraser so that the crew can help get your business up and running as quickly as possible.  Our response team at SERVPRO of Fraser are trained to respond quickly and begin restoration services.

Attempting to clean up after the fire yourself, can cause further damage and delay the restoration and repairs needed to get your business up and running again.

What to do Until Help Arrives:

  • Do limit movement in the building to prevent soot particles from spreading and causing additional damages.
  • Do place clean towels on high traffic areas and upholstery.
  • Do coat chrome faucets, trim, fixtures, etc. with petrolem jelly or oil.
  • Place aluminum foil or wood blocks between furniture legs and wet carpet.
  • Do not wash walls or painted surfaces.
  • Do not shampoo carpet or upholstery.
  • Do not clean any electrical equipment.
  • Do not launder any clothing because improper cleaning may set smoke odor.

Do not risk doing further damage to your property by trying to clean up the damage yourself.  Call the trained professionals at SERVPRO of Fraser at 586-296-3331.

Is Your Macomb County Business Prepared for a Disaster

5/11/2016 (Permalink)

Be ready, by planning ahead for any size disaster.

Plan NOW to Reduce Business Interruption Following a Disaster.

As many as 50% of businesses may never recover following a disaster. Planning ahead can serve as a peace of mind if a disaster strikes.  SERVPRO of Fraser can help you develop an Emergency Ready Profile for your business to minimize interruption in your business.  Knowing what to do and what to expect in advance is the key to timely mitigation and can help minimize how water and fire damage can affect your business.

Plan Ahead and be Ready

Now is the time to prepare for any size disaster, whether it is a small water leak, an area flood, or a fire.  Plan now, before it happens.  The SERVPRO Emergency Ready Profile provides all the critical information you will need to begin mitigation and recovery services.  It is a quick reference which includes all of your important contact information.  Our goal is to help you quickly get your property back in working order.

Call SERVPRO of Fraser today to set up a time to develop an Emergency Ready Profile for your business ~ 586-296-3331.

Restoring Your Commercial Property After A Water Damage Event

5/6/2016 (Permalink)

Commercial Water Damage Events Present Unique Challenges

Flooding and water damage events at Fraser, Roseville, St. Clair Shores and Macomb County commercial properties are often complex with numerous issues that require a knowledgeable and flexible response. Whether we’re dealing with a relatively small water cleanup scenario or a large scale event, we work quickly to assess each unique situation and isolate the damaged area. In many instances, normal operations can continue in a temporary space while we restore your facility.

Restoring Commercial Properties Presents Unique Challenges

Our professionals are trained to be mindful of legal and environmental concerns and strive to fully restore the damaged area while working within your budgetary constraints. We understand that every hour spent cleaning up is an hour of lost revenue and productivity. So when an emergency situation arises in your business, give us a call and we’ll be there fast with the help you need.

About SERVPRO of Frasr

SERVPRO of Fraser specializes in the cleanup and restoration of commercial and residential property after a water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.


  • ECTP - Employee Certification Training Program
  • SRT - Fire & Smoke Damage Restoration Technician
  • EPA Lead Safe Certified Renovator
  • WRT - Water Damage Restoration Technician
  • RRRP - Lead-Based Paint Activities and Renovation
  • IICRC Certified Firm
  • ASD - Applied Structural Drying Technician