Lumber Liquidators Water Loss
Show Room - After
Over winter, SERVPRO of Fraser picked up a water loss at a commercial company, Lumber Liquidators. The particular thing that made this loss unique was that they had a large back warehouse and a large showroom that not only had very thick plywood but also sections of the wood flooring that they offer above the plywood. This made things difficult because we do not leave areas of water "sandwiched" between other porous materials. All layers of the whole lobby came out, and drying equipment was placed to help dry the floors. The large warehouse area had cement floors and tons of pallets, in which water went under, that required a large amount of air movers to dry out any puddles under those pallets. In the end, SERVPRO of Fraser came out with a above-satisfactory response by the manager of the store and the job turned out well. This shows that we are not only capable of doing small residential work, but also large commercial businesses.
Ice Damming Causing Inside Water Damage
Ice Damming on Roof
SERVPRO of Fraser was called out to a home where major ice damming was causing water to come into the customers home. There was around 1 foot of snow on the roof that needed to be shoveled off. We then began chipping the ice dam away from the dipped peak on the roof, large buildups on the shingles, and also large icicles hanging from the gutter along with the inner part of the gutter. We also applied a roof-safe salting on the roof, that way, any leftover ice is taken care of. On the inside of the house, this caused some ceiling cracking/staining/water damage. We helped mitigate the moisture readings by tenting off the affected area and placing proper dehumidification and air movement to solve the problem. This shows that SERVPRO has a large scope of work that we do, and are willing to help customers with any need necessary.
Best of Business 2020
Owner Holding Awards for Best of Business 2020
SERVPRO of Fraser has involved themselves in many activities and community events throughout the city, including food gatherings, Macomb Chamber of Commerce involvement, and involvement in other local business meetings, such as BNI and Sunrise Networking Group.
Involvement in all of these local groups helps us provide our services to those who live in the community that need our assistance. In the third quarter of the year 2020, SERVPRO of Fraser was awarded plaques for Best of 2020 Restoration Contractor. The award came in the form of two high quality plaques/trophies that can be seen in the image aside with the owner, Paul, standing with them.
We at SERVPRO of Fraser strive to continue to serve the community and give all the help we can to the homeowners in our territory and beyond.
1-4-8 Response Time
SERVPRO of Fraser has an emergency formula we follow when a call first comes in. This insures that further damage does not occur, and that the customer can be informed of the process for the loss as soon as possible. We call it the 1-4-8. First, we receive the initial call and gather all of the information for the loss from the customer that we can. We like to find out the source of the loss, damages it caused, and any further details depending on what type of loss it is. 4- On site arrival. By four hours, we send a crew of certified employees to assess the damages based on what the customer said and our own observations. 8- Adjuster contact. This is when we relay our findings and observations to the insurance adjuster (if insurance driven) and find out, based on that conversation, what materials can be removed, and what at that moment is suggested to be stayed in placed and dried if it happens to be a water loss.
How Michigan Snowfall Impacts Your Home or Building
Snowfalls in Michigan can cause losses on your home, especially if the weather is very cold and frigid along with it.
Our winters here in Michigan often have a lot of factors that have major impacts on our roads, businesses and workplaces. They also have profound impacts on our homes, especially when the home has some issue that is occurring on a semi-regular basis.
The issues that occur most frequently include: broken pipes, broken hoses, roof leaks, water lines breaking, and plumbing issues. All of these issues are exacerbated when in the cold weather. During the winter months, we often see the most water damage in the December and January months.
Things you should watch for after a snowfall includes:
- Cracks on walls or water marking.
- Roofs starting to crack and paint peeling.
- Making sure that the foundation is level and no cracks are apparent.
If your home, business or organization experiences flood activity, call in your local restoration experts at SERVPRO of Fraser. We have been serving the Fraser and outlying communities since 2009.
Covid Clean Needed?
Preventative Covid Cleanup performed in an office setting.
With winter arriving, and along with it flu season, we might be seeing an uprising in Coronavirus numbers. When it comes to cleaning this type of virus, following the correct cleaning procedures and using approved products with trained and certified personnel makes all of the difference.
We at SERVPRO of Fraser perform all cleanup and bioremediation in accordance with guidelines provided by the CDC. Amongst the products we use, SERVPROXIDE, our own formulation of a hospital-grade disinfectant, has demonstrated effectiveness with proactive cleaning and disinfecting. This product is also EPA certified, which is a very important factor to look at when choosing a company and inquiring on what product is being used. If the product is NOT EPA Certified, it is recommended not to be used for this type of cleaning.
SERVPRO of Fraser has a team of certified employees who can help your home/facility stay safe during these pandemic times. Preventative care is always needed on the customer end as well, given that all it takes is one carrier of the virus to enter the premises with careless measures to re-infect any area they go near or touch.
An example of our franchises coming together to help mitigate a large loss in a big building.
In today's world, and especially in the Metro-Detroit area where our SERVPRO franchise is located, there are many restoration companies to choose from when a loss happens. Many times, ones insurance company will recommend which company to go with, although the decision, in the end, comes down to you, the homeowner.
SERVPRO as a Corporation has partnered with many big insurance companies as a preferred vendor, such as State Farm and Hanover. But when the decision falls on you, or a recommendation is not given and you don't know where to go, here's a few factors that are unique to the SERVPRO name that other restoration companies can't all say the same.
First off, as of this posting, SERVPRO has 1,800 franchises and are located in the US and Canada, for example. This widespread footprint allows us to serve a vast area of customers and business alike.
In addition, because of the vast footprint that we cover, this allows us to be able to team together in the event of large losses, big storms, or disasters (such as Hurricanes), and form a SERVPRO Large Loss Team. This is only possible because of the many franchises, certified employees, extensive amount of equipment, and of course, a pool of put-together, shared knowledge to help get the job done "Like it never even happened."
Why Water Sources in Your Home Should Be Monitored Closely
Water Damage from upper floor leading to wet contents in a small enclosed area from a cold weather pipe burst. This can quickly lead to mold.
As a homeowner or facility owner, you are dealing with maintaining a lot of different functions within your home on a semi-regular basis. Often, something that goes unnoticed, is the need to check for leaks within your water sources.
Older homes, in particular, are susceptible to occasional cracks in piping or leaks in hoses causing for those leaks to happen. It should be a concern of all building owners, especially with the winters and rapid temperature variances in Michigan weather.
Things to look for include:
- Rips in leather hoses and tubing,
- Securing the nozzles and areas where water can come in through.
- Testing whether your water has any sort of discoloration as this is typically a sign of erosion within the piping.
In a worse case scenario, procrastination of water damage, especially standing water, could lead to mold. This can cause further damage to content and structure of your home, declining of your insurance claim if mold coverage is not on it, or even health effects.
If your home experiences any sort of flood activity this winter, call in the experts over at SERVPRO of Fraser. We have serviced homes and businesses in the Fraser area since 2009, making it ten years within the community.
Fire Damage Handling
Fire Damage to a House in Detroit from mishandling of Fireworks.
Fire Damage can wreak a lot of havoc on homes and businesses when it occurs, but not everything damaged is beyond repair.
Plastic and Tupperware is one potential gray area with damage in fires. If the damage is only surface-level or soot-covered, then a simple cleaning and wipedown will allow for those items to be saved. If burned past the surface however, it needs to be removed from the home to prevent more cross-contamination into other porous materials in the home.
Clothing that is burned can be saved depending on the cause of the fire. If the fire was a chemical based or solution based fire, than the clothing must be thrown out and not worn again to prevent exposure to those chemicals. If it is caused by fire or some other natural agent, the clothes can be laundered and the side effects would be negligible.
In the event of fire damage, call your insurance agent and ask for SERVPRO of Fraser to get your home back to the way it should be: a home clean and damage-free.
Large Display Cleaning for Dick's Sporting Goods Display
The loss happened in the storefront advertisement area of the building.
SERVPRO of Fraser was called out to a nearby Dick's Sporting Goods that had a faulty sprinkler head bust and spray water all over the glass display store front area. SERVPRO of Fraser was called in and on the same day worked hard to save their expensive advertising that was soon to be damaged if not for our promt arrival!
Checking your fire sprinklers on the ceiling and even your fire alarms is extremely important when looking to prevent a loss. On a larger commercial building, our franchise makes sure that we are constantly aware of the task at hand and working towards being as efficient and timely as we can to ensure that we can cover the deadlines with the utmost quality and professionalism.
At the end, the owner was gracious of our job and told us that in an unfortunate event of another loss, we'd be his first company to call back.