Bio-Hazard Job? We Can Do It.
Bodily Fluids on a couch
Nowadays, we are not only facing our average medical unfortunates, but we also have a strong and versatile strain of the corona virus around, causing more deaths than we've seen in past years. While the circumstances are less than fortunate, SERVPRO is here to help clean up sites where a human was found deceased. We do not just limit ourselves as the common Water & Fire Mitigation Company. The process of cleaning up any bodily fluids adds a whole extra safety process and usage of the strongest SERVPRO products to help with the cleaning process. We also use special bio-hazard bags that are specially sealed and picked up by an environmental company to ensure proper disposal of human waste/fluid affected items in any way. We, of course, follow all CDC guidelines for cleaning and all of our products are EPA-Certified. In the referenced picture (NOTE: May be graphic to some people) we show a job where an apartment complex manager found a 3-week old deceased individual after the family was concerned of no contact and the police recommended a check-up. Left behind, as shown, is an example of blood and other types of waste that excreted after their time of death.
While these jobs can be of the hardest, not only for the family and their grief of losing a loved one, but us knowing certain info about the cause of death, our staff is always fully-suited up and we here at SERVPRO know that if procedure is followed correctly, the job will go smoothly.
Commercial Auto Shop Fire
SERVPRO Employee cleaning soot off of affected materials and walls.
Recently, SERVPRO of Fraser was called out to a fire loss that happened at a nearby auto shop. The cause of the fire was assumed to be from a faulty aerosol can of pressurized gas that exploded and caused spreading quickly, as there were nearby cloth materials and wood paneling in that same room. From there, the soot spread quickly to the adjacent bathroom. Luckily, the shop guys were nearby and used multiple fire extinguishers to put the fire out. To fix the damage, first off, SERVPRO of Fraser came in and after the initial assessment, demoed the unsalvageable walls that could not be saved. Then, between HEPA vacuuming, Dry Sponging, and using our specialty designed product - Fire Star, we wet wiped all non-flat painted walls, structurally in-tact content (ex. sinks, toilets, etc.) and cleaned floors as well. By working closely with the customer, and using our Dry Sponges to spot check areas in the shop that were further and further away from the location of the fire, which enables us to know our boundaries of the affected area within the whole shop itself. SERVPRO of Fraser also got a follow-up call not only with a 'great job' compliment, but a question of if we can re-paint their walls that we cleaned, as our job we did already was fantastic to them.
Surface Cleaning Desk
Nowadays, a lot of businesses and homeowners alike choose options of self-cleaning their place of work or home. Of course, this is a repetitive habit that we should all be doing, especially in these times where dangerous viruses are an easily contractible thing. We at SERVPRO of Fraser agree with self-cleaning, however; it is always good to have a company come into your facility or home, properly suited and masked to protocol, following CDC guidelines on the Right cleaning processes, and a company who only uses EPA-Certified hospital grade disinfectants to clean with. We at SERVPRO of Fraser are also equipped with fogging units, which have been said to help in conjunction of CDC-wipe down/cleaning processes. Safety always comes first at our company and we treat all home and business owners alike. Please feel free to give us a call at 586-296-3331 if you would like a kind, professional company to come in and make sure that everyone stays as safe as possible.
Multiple Water Damage Sources Causing Losses
Discovered Pipe Leaking Water Along With Ice Damming Nearby
On a typical job, we run across a lot of different causes of losses, on the water end, all the way from backed up drains, to overflowed sump pumps, to busted pipes in the winter from frozen water being backed up in the pipe. In this case, we ran across a Commercial Job at a Dermatology office. At first, we were sure the only cause of loss was water entering the building due to ice damming and structural issues with the exterior of the building. This is a common occurance in the winter, so it was thought to be primary source of loss. As we began our work, we noticed a leaking pipe behind the drywall wall that our meters detected wet. We noticed a puddle of water that was fighting extraction, which called for a plumber. So, in conclusion, it is always important to keep an open mind and have professionals, such as SERVPRO of Fraser to make it look "Like it never even happened."
Lumber Liquidators Water Loss
Show Room - After
Over winter, SERVPRO of Fraser picked up a water loss at a commercial company, Lumber Liquidators. The particular thing that made this loss unique was that they had a large back warehouse and a large showroom that not only had very thick plywood but also sections of the wood flooring that they offer above the plywood. This made things difficult because we do not leave areas of water "sandwiched" between other porous materials. All layers of the whole lobby came out, and drying equipment was placed to help dry the floors. The large warehouse area had cement floors and tons of pallets, in which water went under, that required a large amount of air movers to dry out any puddles under those pallets. In the end, SERVPRO of Fraser came out with a above-satisfactory response by the manager of the store and the job turned out well. This shows that we are not only capable of doing small residential work, but also large commercial businesses.
Ice Damming Causing Inside Water Damage
Ice Damming on Roof
SERVPRO of Fraser was called out to a home where major ice damming was causing water to come into the customers home. There was around 1 foot of snow on the roof that needed to be shoveled off. We then began chipping the ice dam away from the dipped peak on the roof, large buildups on the shingles, and also large icicles hanging from the gutter along with the inner part of the gutter. We also applied a roof-safe salting on the roof, that way, any leftover ice is taken care of. On the inside of the house, this caused some ceiling cracking/staining/water damage. We helped mitigate the moisture readings by tenting off the affected area and placing proper dehumidification and air movement to solve the problem. This shows that SERVPRO has a large scope of work that we do, and are willing to help customers with any need necessary.
Best of Business 2020
Owner Holding Awards for Best of Business 2020
SERVPRO of Fraser has involved themselves in many activities and community events throughout the city, including food gatherings, Macomb Chamber of Commerce involvement, and involvement in other local business meetings, such as BNI and Sunrise Networking Group.
Involvement in all of these local groups helps us provide our services to those who live in the community that need our assistance. In the third quarter of the year 2020, SERVPRO of Fraser was awarded plaques for Best of 2020 Restoration Contractor. The award came in the form of two high quality plaques/trophies that can be seen in the image aside with the owner, Paul, standing with them.
We at SERVPRO of Fraser strive to continue to serve the community and give all the help we can to the homeowners in our territory and beyond.
1-4-8 Response Time
SERVPRO of Fraser has an emergency formula we follow when a call first comes in. This insures that further damage does not occur, and that the customer can be informed of the process for the loss as soon as possible. We call it the 1-4-8. First, we receive the initial call and gather all of the information for the loss from the customer that we can. We like to find out the source of the loss, damages it caused, and any further details depending on what type of loss it is. 4- On site arrival. By four hours, we send a crew of certified employees to assess the damages based on what the customer said and our own observations. 8- Adjuster contact. This is when we relay our findings and observations to the insurance adjuster (if insurance driven) and find out, based on that conversation, what materials can be removed, and what at that moment is suggested to be stayed in placed and dried if it happens to be a water loss.
How Michigan Snowfall Impacts Your Home or Building
Snowfalls in Michigan can cause losses on your home, especially if the weather is very cold and frigid along with it.
Our winters here in Michigan often have a lot of factors that have major impacts on our roads, businesses and workplaces. They also have profound impacts on our homes, especially when the home has some issue that is occurring on a semi-regular basis.
The issues that occur most frequently include: broken pipes, broken hoses, roof leaks, water lines breaking, and plumbing issues. All of these issues are exacerbated when in the cold weather. During the winter months, we often see the most water damage in the December and January months.
Things you should watch for after a snowfall includes:
- Cracks on walls or water marking.
- Roofs starting to crack and paint peeling.
- Making sure that the foundation is level and no cracks are apparent.
If your home, business or organization experiences flood activity, call in your local restoration experts at SERVPRO of Fraser. We have been serving the Fraser and outlying communities since 2009.
Covid Clean Needed?
Preventative Covid Cleanup performed in an office setting.
With winter arriving, and along with it flu season, we might be seeing an uprising in Coronavirus numbers. When it comes to cleaning this type of virus, following the correct cleaning procedures and using approved products with trained and certified personnel makes all of the difference.
We at SERVPRO of Fraser perform all cleanup and bioremediation in accordance with guidelines provided by the CDC. Amongst the products we use, SERVPROXIDE, our own formulation of a hospital-grade disinfectant, has demonstrated effectiveness with proactive cleaning and disinfecting. This product is also EPA certified, which is a very important factor to look at when choosing a company and inquiring on what product is being used. If the product is NOT EPA Certified, it is recommended not to be used for this type of cleaning.
SERVPRO of Fraser has a team of certified employees who can help your home/facility stay safe during these pandemic times. Preventative care is always needed on the customer end as well, given that all it takes is one carrier of the virus to enter the premises with careless measures to re-infect any area they go near or touch.